If the claim file is complete in all respect PHS will settle the claim within 7-10 working days from the date of receipt of complete documents. Sometime PHS may settle the claim, deducting the amount pertaining to deficient document.
When the deficient documents are submitted PHS will reopen the file and pay for the same if they are payable under the policy.
WHAT ABOUT POST HOSPITALISATION EXPENSES
If you have incurred post hospitalisation expenses which are permissible under policy you may submit a supplementary claim along with relevant documents immediately after permitted post hospitalisation period.
PHS will scrutinize the same reopening the original claim and settle the same.
DISCHARGE VOUCHER
On settlement of your claim PHS will send a claim discharge voucher along with the settlement cheque. You are advised to sign the discharge voucher over the revenue stamp affixed thereon and return the same to PHS.
PHS will scrutinize the same reopening the original claim and settle the same.